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INSULATED GLASS UNIT WARRANTY

 

TEMPERTECH WALES LTD T/A GLAZING GLAMORGAN
UNIT 6
BAGLAN INDUSTRIAL PARK
BAGLAN
PORT TALBOT
SA12 7DJ

 

​

INSULATED GLASS UNITS
CONDITONAL FIVE-YEAR WARRANTY








A) THIS WARRANTY FORMS PART OF THE CONTRACT BETWEEN “GLAMORGAN GLAZING” (THE SELLER) AND “THE CUSTOMER” (THE BUYER) RELATING TO THE BUYER OF INSULATING GLASS UNITS AS REFERRED TO IN THE CONTRACT:
“INSULATING GLASS UNITS”
THIS WARRANTY SHALL BE CONSTRUCTED IN ACCORDANCE WITH THE CONTRACT.

 

B) “GLAMORGAN GLAZING” WARRANTS TO “THE CUSTOMER”
THAT IF UNBROKEN INSULATING GLASS UNITS, THROUGH FAULTY MANUFACTURE, AFFECTED BY MATERIAL, VISUAL OBSTRUCTION DUE TO CONDENSATION OR, IN THE CASE OF COATED GLASS, DETERIORATION OF THE COATING,THE SELLER WILL, AT ITS OPTION, EITHER SUPPLY A REPLACEMENT FOR AN INSULATING GLASS UNIT OR PAY
THE REASONABLE COST OF A REPLACEMENT FOR AN INSULATING GLASS UNIT (THIS COST CANNOT BE GREATER THAN THE ORIGINAL COST CHARGED TO THE BUYER BY GLAMORGAN GLAZING). THE MANUFACTURER SHALL NOT BE RESPONSIBLE TO MEET ANY COST OF INSTALLATION OR ANY GLAZING IN RESPECT OF ANY REPLACEMENT FOR ANY INSULATING GLASS UNIT OR ANY DECORATION, ALL OF WHICH COSTS SHALL BE THE RESPONSIBILITY OF “THE CUSTOMER”.



C) THE MANUFACTURER SHALL HAVE THE LIABILITY IN
RESPECT OF ANY CLAIM UNDER THIS WARRANTY UNLESS:



I. ALL INSULATING GLASS UNITS MANUFACTURED ARE NOT OF DUAL SEAL DESIGN OR SINGLE SEAL HOTMELT, AND HAVE THE APPROVED APPROPRIATE “NATIONAL STANDARDS”.

II. THE INSULATING GLASS UNITS IN RESPECT OF WHICH THE CLAIM IS BEING MADE HAVE BEEN HANDLED, STORED, INSTALLED AND MAINTAINED IN ACCORDANCE WITH THE CURRENT BEST PRACTICEAS DETAILED IN THE BRITISH STANDARDS BS6262 AND 8000 PART 7 1990. (OR SUCH OTHER SUBSEQUENT OR AMENDED STANDARD APPLICABLE). THE CURRENT ISSUE OF “GLASS AND GLAZING FEDERATION” SHEET 4.2 (SYSTEM DESIGN AND GLAZING CONSIDERATIONS FOR GLAZING INSULATED GLASS UNITS), APPROPRIATE GLAZING COMPOUND MANUFACTURES TECHNICAL SPECIFICATIONS, AND ANY SUBSEQUENT RECOMMENDATIONS OF “GLAMORGAN GLAZING”.


III. FULL DETAILS OF THE CLAIM HAVE BEEN
RECEIVED IN WRITING AT “GLAMORGAN GLAZING” PRIOR TO THE FIFTH (5) ANNIVERSARY OF THE DATE OF DISPATCH OF THE INSULATING GLASS UNITS FROM THE APPROPRATE MANUFACTURING SITE OF “GLAMORGAN GLAZING”.


IV. A REPRESENTATIVE OF “GLAMORGAN GLAZING” IS AFFORDED REASONABLE OPPERTUNITY TO WITNESS THE INSULATING GLASS UNIT(S) CONCERNED PRIOR TO DE-GLAZING, EXCEPT WHERE DE-GLAZING SHALL BE NECESSARY TO PREVENT THE RISK OF PERSONAL INJURY, OR DAMAGE TO PROPERTY. “GLAMORGAN GLAZING”ARE NOT LIABLE OR RESPONSIBLE FOR DE-GLAZING.


D) THE WARRANTY DOES NOT APPLY TO:


I. INSULATING GLASS UNITS WITH CAVITIES OF 6MM
OR LESS(TO BE REVIEWED IN 12 MONTHS TIME FROM THE DATE OF THIS DOCUMENT).

II.
INSULATING GLASS UNITS WHICH HAVE BEEN EXPOSED TO ABNORMAL CONDITIONS WHEN FIXED IN SITU, OR BEEN IN TRANSPORT AT ALTITUDES OVER 700 METRES, UNLESS THE WARRENTY HAS BEEN SPECIFICALLY EXTENDED IN WRITING TO COVER THAT USE OR TRANSPORTATION.


III. INSULATING GLASS UNITS INTENDED FOR STRUCTURAL GLAZING SYSTEMS REQUIRING SPECIFIC ULTRA VIOLET TOLERANCE FACTORS. UNLESS A DESIGN VARIATION INCORPORATING ULTRA VOILET RESISTING SEALS HAS BEEN STATED IN THE ORIGINAL SPECIFICATION BY DENVER CONSTRUCTION SERVICES, AND CONFIRMED IN WRITING BY “GLAMORGAN GLAZING”


IV. INSULATING GLASS UNITS AFFECTED BY INFLUENCES BEYOND THE CONTROL OF “GLAMORGAN GLAZING”, EXAMPLE, POOR MAINTENANCE, INCORRECT INSTALLATION,POOR OR NON EXISTENT DRAINAGE, BUILDING SUBSIDENCE, FRAME DISTORTION.


V. IF NOT ESTABLISHED TO “GLAMORGAN GLAZING’S” REASONABLE SATISFACTION THAT ANY INSULATING GLASS UNIT IS OF FAULTY MANUFACTURE THAT “THE CUSTOMER” MAY BE REQUIRED TO PAY THE COST OF THE INSPECTION REFERED TO IN CLAUSE C IV.

VI. ANY REPLACEMENT FOR ANY INSULATED GLASS UNIT TO BE PROVIDED UNDER THE TERMS OF THIS WARRANTY SHALL BE THE NEAREST AVAILABLE EQUIVELENT PRODUCT RESONABLE OBTAINABLE AT THE TIME OF REPLACEMENT AND IT WILL BE DELIVERED TO “THE CUSTOMERS” NORMAL PLACE OF BUISNESS. ANY REPLACEMENT INSULATING GLASS UNIT SHALL BE WARRANTED FOR A TERM WHICH EXPIRES THE SAME DATE AS THE ORIGINAL TERM OF FIVE YEARS REFERENCED IN THIS WARRANTY.



THE BENEFIT OF THIS WARRANTY IS NOT ASSIGNABLE OR TRANSFERABLE TO THIRD PARTIES.



WARRANTY CONDITIONS


1. ALL GLAZING BY THE CUSTOMER TO BE FIXED WITH THE “HODGSONS FLEXIBOND” D4 GLAZING SYSTEM(TIMBER FRAMES)

2. ”GLAMORGAN GLAZING” RESERVES THE RIGHT TO ARRANGE AUDITS OF GLAZING PRACTISES (MINIMUM ONE VISIT PER YEAR). “GLAMORGAN GLAZING” ALSO RESERVES THE RIGHT TO WITNESS AND INSPECTS THE RANDOM DE-GLAZING OF ANY FRAME DURING THE PREARRANGED VISIT.

3. “GLAMORGAN GLAZING RESERVE THE RIGHT TO RANDOMLY CHECK STOCK ROTATION (SUPPLIER/VENDOR AUDIT)

4. “THE CUSTOMER” MUST TAKE PARTICULAR NOTICE OF THE SETTING AND LOCATING BLOCKS TOGETHER WITH THE COMPLIANCE OF THE SEALING OF ALL BOTTOM EDGE CORNERS.


5. “GLAMORGAN GLAZING” RESERVES AND REQUIRES THE RIGHT OF A MINIMUM OF THREE MONTHS NOTICE OF INTENT FOR THE CHANGE OF SPECIFICATION OF ANY GLAZING MATERIALS

6. “GLAMORGAN GLAZING” REQUEST THAT A MINIMUM REBATE USED SHOULD BE 15MM AND THAT ALL LINES AND EDGE SEAL SHOULD BE OBSCURE TO ANY UV LIGHT.

7. ANY WARRANTY GIVEN BY GLAMORGAN GLAZING WILL BE NULL AND VOID IN THE EVENT THAT ALL MONIES OWING TO GLAMORGAN GLAZING ARE NOT PAID IN FULL AND ON TIME.

8. GLAMORGAN GLAZING IS A TRADING NAME OF TEMPERTECH WALES LTD COMPANY REGISTRATION NUMBER 03792808.


WE REFER TO WINDOW DESIGNS FALLING OUTSIDE OF THOSE CONTAINED WITHIN APPROPRIATE STANDARDS BS6262, BS 9000 PART 7, AND “GLASS AND GLAZING FEDERATION DATA SHEET 4.2



THIS DOCUMENT IS SIGNED ON BEHALF OF
GLAMORGAN GLAZING BY:



JEFFREY EDWARDS. CHAIRMAN.


DATED:1ST MARCH 2010

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